Pre-work | Design Audit
01 / Open-Ended Interviews
After open-ended user interviews, I discovered users wanted:
Minimal questions
Tailored for Scribes
Time-Based (not MDM)
Include a special “PDV code” option
Display meanings for each code
Code submission is the final step, so there will be minimal changes post-submission
Skills
✔️ Leading Discussions
✔️ Facilitating Workshops
02 / Competitive Analysis
After competitive analysis, I found:
Many competitors’ software is clunky; only ask essential questions
Use a calculator model: enter inputs and click generate
Aim for maximum automation
Skills
✔️ Industry Trends
✔️ Identifying Opportunities
03 / Analogous Research
From Analogous Research, I drew inspiration from:
“Add Ons” in Uber Eats
Freelance calculator: time + rate + hours + job type = total cost
Haircut with additional services (e.g., highlights): calculate total cost for both
Skills
✔️ Synthesizing
✔️ Heuristic Evaluation