04 / Test + Feedback

Presenting to Users / Stakeholders
This was a special situation where the stakeholders were also the users of the tool. During the design presentation, I asked questions and received user feedback. Although the stakeholders were known to be tough, I was ready to present my designs. They LOVED it! My project manager was impressed, noting that in her four years with those stakeholders, she had never seen a design review go so well.

Feedback from Users / Stakeholders
From the meeting, as I walked through my designs, there were 2 outstanding roadblocks to address to eliminate confusion

1. Toggle button 

2. Refining CC Filters

I Accredit My Success to:

1. Having a super strong research process (reallllly understanding the users’ wants and needs — not just making assumptions on what I thought they wanted and needed)

2. Including the stakeholders from the beginning of the process — I believe it made them feel apart of the process and I was able to directly show how I created a solution to their exact piece of feedback

3. Having strong storytelling techniques to make them understand my design decisions against research — having them see the WHY behind my decisions
   

Skills:

✔️ Communication + Storytelling
✔️ Defending Design Decisions